Get in Touch With Us

Got a question about one of our reviews, spotted something that looks out of date, or want to flag an issue with a site we cover? This page explains how to get in touch and what you can expect once you do.

The Best Way to Reach Us

Email is the most reliable way to contact our editorial team. We read every message that comes in and aim to respond within two working days. Write to us at [email protected].

A brief description of what your message is about helps us route it to the right person faster — for example, whether you're asking about a specific casino, reporting a factual error, or raising a responsible gambling concern.

What We Can Help With

• Review questions — Want more detail on how we scored a site like BetPanda, CoinCasino or any other listing? Ask us directly and we'll clarify our reasoning.
• Corrections and updates — Crypto casinos change their bonus terms, supported coins, and licensing details often. If something looks outdated on kanarys.com, tell us and we'll check it against the operator's current terms.
• Coverage suggestions — If there's a topic around crypto gambling, coin support, or payout speed you'd like us to cover in more depth, we're open to hearing it.
• Partnership or editorial enquiries — If you represent a licensed crypto casino or an affiliate network and want to discuss coverage, introduce yourself and outline the details.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, say so in your message. We'll point you toward support resources, and you can reach the National Problem Gambling Helpline directly at 1-800-GAMBLER at any time.

What Happens After You Send a Message

A real member of our team reads and responds to every enquiry — we don't rely on automated replies to stand in for an actual answer. Most messages get a response within two working days, though this can run longer during busier periods.

If your enquiry relates to a specific site's licensing, payout process, or bonus terms, it helps to include the casino's name and as much detail as you can. Note that our team can share general research and clarification, but we don't provide legal or tax advice — for anything involving your own tax obligations on gambling or crypto gains, please consult a qualified professional.

Before You Write In: A Few Things Worth Knowing

Some questions come up often enough that it's worth addressing them here directly, so you get a faster answer while you wait to hear back from us:

• We rank and review crypto casinos based on published, verifiable factors — supported coins, licensing, game selection, payout speed and bonus terms — not on which operator pays the most. Our full approach is explained where each review is published.
• Crypto casinos serving US players operate offshore, typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator. This means US players are in a legal grey area, not a clearly regulated one — always check your own state's laws before playing.
• Every listing carries genuine pros and cons; we don't publish one-sided write-ups, and we won't pretend a limitation doesn't exist just because a site ranks highly.
• Players must be 18+ or 21+ depending on the site and their state's rules — check the minimum age stated by any operator before signing up.

If you're weighing up alternatives outside the mainstream US-facing sites we cover here, our guide to non-GamStop casinos may also be useful background reading.

A Commitment to Honest, Current Information

We update our content when facts change, and reader feedback plays a genuine part in that. If something we've published affected your decision-making — for better or worse — we want to hear about it. Playing at any crypto casino carries real financial risk, including the added risk of crypto price volatility, and we'd rather correct a mistake than let inaccurate information stand.

Thank you for taking the time to reach out. We look forward to your message.